This Privacy Policy (“Policy”) applies to the personal information that Cold2Sport, SL and its affiliates collect and process when you interact with us as a customer, including when you interact with our websites, digital experiences, mobile applications, stores, online or offline events, promotions, or any of our other products or services (collectively, the “Platform”).
This Policy also applies when you communicate with us, engage with us through our Platform, participate in contests, sweepstakes, surveys, or otherwise interact with Cold2Sport, SL.
Cold2Sport, SL may provide additional privacy notices that apply to specific situations or services. This Policy does not apply to personal data processed in the context of employment applications, employment relationships, or interactions with third-party websites or services that are not controlled by Cold2Sport, SL.
Company name: Cold2Sport, SL
Registered address: Carrer del Carbó, 5, Nave 2, P.I. Riu Clar, 43006 Tarragona, Spain
Email: info@cold2sport.com
Cold2Sport, SL acts as the data controller in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR), Spanish Organic Law 3/2018 (LOPDGDD), and applicable data protection regulations.
We collect personal information directly from you, automatically through your use of our Platform, and from third parties.
For the purposes of this Policy, “personal information” means any information that identifies, relates to, describes, or can reasonably be linked to an identified or identifiable individual. Aggregated or anonymized data is excluded.
Identifiers: name, telephone number, email address, date of birth, password, demographic information, photos, preferences.
Payment and transaction data: billing and shipping address, payment-related information.
Commercial information: purchases, favorites, viewed products, cart items.
Communications: customer support interactions and communications via email or social media.
Physical characteristics: weight, height, body measurements.
Fitness and activity information: time, duration, distance, location, calories, heart rate, pace.
Sweepstakes, contests, promotions and events information, when applicable.
Location information (approximate, such as IP-based location)
Device and technical information
Online activity and browsing information
Audio, visual or electronic data (where applicable)
Sensor and movement data (where enabled)
Photos, contacts or calendar information (only if permission is granted)
We may also generate inferences to personalize your experience on the Platform.
Information from third-party products or services you choose to connect
Information from partners, where permitted by law
Cold2Sport, SL processes personal information for the following purposes and legal bases:
| Purpose | Legal Basis |
|---|---|
| Providing products and services, managing orders | Performance of a contract |
| Customer support and communications | Legitimate interest |
| Administrative, accounting and tax compliance | Legal obligation |
| Platform security and fraud prevention | Legitimate interest |
| Analytics and website performance (Google Analytics) | User consent |
| Event management and promotions | User consent or legitimate interest |
| Business operations, improvement and research | Legitimate interest |
Where processing is based on consent, you may withdraw it at any time.
We may share personal information with:
Affiliates, subsidiaries, vendors and service providers
Other Platform users (where content is publicly shared)
Business partners and potential buyers in corporate transactions
Government authorities or regulators where legally required
Other third parties with your explicit consent
Cold2Sport does not sell personal data and does not share fitness or health data obtained from connected health repositories for advertising purposes.
This Platform uses Google Analytics, a service provided by Google LLC, which may involve international data transfers outside the European Union.
Such transfers are carried out in accordance with GDPR requirements and appropriate safeguards, such as standard contractual clauses and/or adequacy mechanisms approved by the European Commission.
Any content or information you voluntarily post on the Platform (such as reviews or public profile information) may be visible to other users. You can manage your sharing and visibility settings through your account.
The Platform is not intended for children under the age of 13.
If you believe that a child has provided us with personal information, please contact us at info@cold2sport.com.
We implement appropriate technical, administrative and organizational measures to protect personal information. However, no system can guarantee absolute security.
Personal information is retained only for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, administer returns and warranties, and protect or defend our legal rights.
You have the right to:
Access your personal data
Rectify inaccurate data
Request erasure
Request restriction of processing
Data portability
Object to processing
Withdraw consent at any time
Lodge a complaint with the Spanish Data Protection Authority (AEPD – www.aepd.es)
Requests can be made by contacting info@cold2sport.com. We may verify your identity before processing your request.
If you connect your account with third-party products or services, their respective privacy policies will govern the processing of your data on those platforms.
We may update this Privacy Policy to reflect legal, technical, or operational changes. Any material changes will be communicated where required by law.
If you have questions, concerns, or wish to exercise your rights, you may contact us at:
Cold2Sport, SL
Carrer del Carbó, 5, Nave 2, P.I. Riu Clar
43006 Tarragona, Spain
📧 info@cold2sport.com
